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Knowledge Centre

Our latest insights into the areas where change is impacting insurance – from new updates and interviews with senior leaders to detailed research reports about topics that matter.

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Podcast
Brokers using generative AI today
This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right ...
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Newsletter
Generative AI in Practice – Issue 6
Generative AI in Practice is InsTech’s monthly newsletter dedicated to the use of generative AI in insurance. The InsTech Perspective The AI shortage The insurance industry has traditionally been a slower adopter of technology than its financial services peers. Initially, generative AI looked like ...
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Podcast
The power and surprises of generative AI in practice
Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to automate manual tasks, optimize processes, and provide valuable insights for underwriters in the insurance industry. Cognizant encourages companies to start exploring the possibilities of generative AI and see how it can improve their operations.
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Podcast
Simple microinsurance for everyday risks
In our first podcast of 2024, Jamie Crystal, CEO of MIC Global, discusses with Matthew Grant their aim to close the insurance protection gaps by offering insurance products tailored to the needs of underserved individuals, including income protection, identity theft protection, and incident coverage. MIC uses ...
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Podcast
InsTech is away but the AI never rests
The InsTech team is taking a break and we’ve outsourced this week’s short podcast to ChatGPT. But fear not – humans will be back in the loop next week. Interested to find out more about how insurers are using AI. Sign up to our ...
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Podcast
Partners Chat – Storm clouds and silver linings
This Christmas Eve, we bring to you our last Partners’ Chat of the year. Robin Merttens and Matthew Grant reflect on the year and the developments we’ve seen in insurance, particularly those set to define the industry in the next year. As always there ...
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Newsletter
Climate risk: seeing beyond the smoke of wildfire
Climate Risk is InsTech’s monthly newsletter dedicated to climate-related insurance news. Beyond the smoke: understanding and mitigating wildfire risk Wildfires are growing in severity and intensity. According to Swiss Re, wildfires have cost the insurance industry more than $70 billion over the last decade. Political ...
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Podcast
The AI application platform for unstructured data
Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people ...
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Report
Intact but interrupted: parametric solutions for non-damage business interruption risks
Supply chain pressures, the COVID-19 pandemic and a climate-induced increase in weather variability have disrupted businesses around the world in recent years.
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Insight
Kroll: creating a new standard for property valuations
InsTech’s Ali Smedley recently spoke to Rebecca Fuller, Managing Director and Global Fixed Asset Advisory Services Leader at Kroll, about the company’s property insurance offering. Rebecca and her large team assists global corporates, brokers and insurance companies with valuation issues.
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Podcast
Progress, Partners, Plans and Prog Rock
This week we hand over the mic to Robin Merttens as he talks to James Gillespie, Head of Pricing, and Grant Dewar, Client Services Director at Aon’s Strategy and Technology Group (STG). In this episode, they discuss the evolution of Aon STG in the 18 ...
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Newsletter
How parametric is filling wildfire protection gaps – The Parametric Post Issue 62
The Parametric Post, the only newsletter dedicated to parametric insurance. Thought for the day… how parametric is filling wildfire protection gaps With wildfire risk increasing in many areas, particularly California, it is becoming more and more challenging for insurers to underwrite traditional insurance profitably. Since 2022, ...
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Podcast
Beyond the headlines: revealing the stories behind the insurance news
We’re piloting a new style of podcast this week and borrowing the InsTech podcast channel to test this out. If you are wondering what is going on behind the news items you read about in insurance or technology then this new podcast is for ...
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Newsletter
Generative AI in Practice – Issue 5
Generative AI in Practice is InsTech’s monthly newsletter dedicated to the use of generative AI in insurance. The InsTech Perspective Are you hiring or firing? This month, the world of AI watched a dramatic firing and hiring episode. On Friday 17 November, OpenAI fired CEO ...
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Insight
Imaginera: building the future of underwriting platform technology
Ali Smedley speaks to Bevis Tetlow, CEO at Imaginera, about what an ‘underwriting cockpit’ is, the flexibility of the company’s underwriting platform Orca and how it caters for the end-to-end journey of an underwriting submission from receipt through to claims.
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Report
Beyond the smoke: Understanding and mitigating wildfire risk
Wildfires are growing in severity and intensity. Since 2013, they have cost the insurance industry over $70 billion. But wildfire has traditionally been thought of as a ‘secondary peril’ – is it due a promotion to ‘primary peril’?
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Podcast
State of the Market 2023: Incorporating ESG into P&C underwriting
What drives insurers to look into adopting Environmental, Social, and Governance (ESG) factors into their underwriting processes? Salman Siddiqui at Moody’s Analytics and Adiraj Maitra at Canopius join Matthew Grant in this podcast to discuss ESG and sustainability in the insurance industry, centring the ...
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Newsletter
Why the parametric insurance market grew in 2023 – The Parametric Post Issue 61
The Parametric Post, the only newsletter dedicated to parametric insurance. Thought for the day… why the parametric insurance market grew in 2023 Privately owned insurance companies don’t often release specific details about how their products are performing, but we’ve recently seen a few statistics ...
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Podcast
Co-founder stories – winning despite the challenges
Inversion specialises in bespoke software development services tailored for the insurance and reinsurance sector. This week Robin Merttens spoke with Inversion’s founders, Jacques Bosch and Piro Vorster, and in their conversation they touched on the story behind the creation of the company, and the ...
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Newsletter
Why parametric insurance suits shock events – The Parametric Post Issue 60
The Parametric Post, the only newsletter dedicated to parametric insurance. The InsTech perspective… why parametric insurance suits shock events Hurricane Otis caught people and businesses off guard when it made landfall in Acapulco, Mexico on 25 October as a category 5 hurricane. Just 24 hours earlier, it had ...