Platforms and operations

In this episode, Robin Merttens speaks with Sasha Haco, CEO and co-founder of Unitary, about how AI is being applied in practical, high-impact ways across insurance operations.

In this episode, Robin Merttens sits down with Frank Perkins, CEO and Co-founder of inari, to explore what it really takes to build and scale a modern MGA in 2026.

 In this episode, Liselotte Munk, CEO of Fadata, joins Robin Merttens to unpack how artificial intelligence is reshaping the software layer of insurance.

In this episode, Robin Merttens is joined by Andy Yeoman, CEO of Concirrus, to unpack how a key player in marine insurance tech has reinvented itself as a core platform provider for the specialty market, and what that transformation says about where the industry is heading.

Matthew Grant is joined by David Wood, Managing Director at JBA Risk Management, and Jochen Papenbrock, Head of Financial Technology (EMEA) at NVIDIA, to explore how accelerated computing is unlocking new ways to simulate and manage flood risk.

In this episode, Robin Merttens is joined by Jack Miller, CEO and Co-founder of nettle, to explore how generative AI is being applied to one of insurance’s most complex and resource-constrained challenges: risk engineering.

Richard Gunn, President & CRO at hyperexponential, joins Matthew Grant to discuss the company's UK-to-US expansion and evolution into a decision infrastructure provider. He shares insights on winning American clients, navigating cultural differences, and how AI is reshaping underwriting.

Jaime Esteban Molina explores how insurance is shifting from opaque "black box" systems to transparent "white box" models. He explains why embedded insurance alone isn't enough, and how next-generation platforms enable the configurability, speed and openness insurers need to thrive in today's ecosystem-driven marketplace.

In this episode, Robin Merttens is joined by Tim Hardcastle, CEO and Co-founder of INSTANDA, to reflect on what it takes to turn a contrarian vision into a global insurtech platform and what the next decade of innovation might look like.

In this episode, Robin Merttens sits down with Haris Khan and Arved Pohlabeln, co-founders of Novee, to unpack what’s broken in specialty underwriting — and how AI is finally in a position to fix it.

InsTech hosted a webinar with DXC and ServiceNow for a discussion on how smaller and mid-sized brokers can embrace digital-first solutions to stay competitive. Our panel explored Blueprint Two, DORA and the role of AI, while showcasing affordable tools like Assure Broking Essentials.

Bordereaux reporting remains a major drag on the delegated authority market, with manual, inconsistent processes delaying data, restricting capital flow and undermining trust across MGAs, carriers and reinsurers. The solution lies in real-time, automated data infrastructure that transforms fragmented reporting into a connected, transparent and scalable system. In conversation with Scott Quiana, CEO of Noldor, we discuss how the company is building infrastructure to remove bottlenecks, restore confidence and enable the program insurance market to grow with greater speed and precision.