Knowledge Centre

Robin Merttens revisits his 2024 prediction that the insurance industry wasn’t ready for Agentic AI and admits he got it only half right. He explores how underwriters, innovators and perfect timing have turned scepticism into momentum, revealing why agentic AI is transforming insurance faster than anyone expected.

Alice Kaye (Inigo), Caroline McMullan (Verisk) and Dickie Whitaker (Oasis LMF) discuss how to bridge the gap between sophisticated catastrophe models and real-world decisions, and why embracing uncertainty is key to better risk management.

When free data sources dry up, new solutions emerge. Plus, earthquake sensors, weather warning triggers and parametric payouts across three continents.

Agentic AI is gaining traction in insurance, but most firms remain unsure how to use it meaningfully. A recent InsTech webinar shed light on where the technology is working today, and what it takes to move from experiments to enterprise-scale adoption.

In this special episode of the podcast, originally hosted by Indico Data’s Unstructured Unlocked, Matthew Grant, CEO of InsTech, joins Tom Wilde and Michelle Gouveia to discuss how insurers are harnessing third-party data and AI to make more informed, efficient underwriting decisions.

Bordereaux reporting remains a major drag on the delegated authority market, with manual, inconsistent processes delaying data, restricting capital flow and undermining trust across MGAs, carriers and reinsurers. The solution lies in real-time, automated data infrastructure that transforms fragmented reporting into a connected, transparent and scalable system. In conversation with Scott Quiana, CEO of Noldor, we discuss how the company is building infrastructure to remove bottlenecks, restore confidence and enable the program insurance market to grow with greater speed and precision.

Exponential Risk London 26 brochure launches as multi-model strategies take hold, wildfire AI advances and global cat losses reach $114 billion for 2025.

View the photos from our October Evening event, where industry leaders, regulators and innovators came together to discuss the future of catastrophe modelling and the power of multi-model strategies in an evolving risk landscape.

In this episode, a panel from InsTech’s The Future of Catastrophe Risk event, explored the limitations of current catastrophe models and how the insurance industry can evolve its approach to risk.

In this episode, Robin Merttens is joined by Julian Schoemig, CEO and Co-founder of Diesta, to explore why payments and settlements remain one of the insurance industry’s biggest unsolved problems, and what it will take to fix them.

InsTech hosted a webinar with OIP Insurtech, joined by speakers from Google, HDI Global and WTW, highlighting how Agentic AI is redefining underwriting and operational workflows, clarifying where it delivers the greatest value in complex, context-dependent processes and helping insurers move from theoretical understanding to practical, real-world implementation.

In this episode, Ruth Petrie chairs a live panel discussion with Emma Watkins, Chris Weller and Tom Philp to explore how leading voices in catastrophe risk are challenging long-held assumptions about extreme weather, preparedness and what it means to be “modelled”.

InsTech hosted a webinar with PriceHubble and MIAC Analytics, highlighting how property-level climate risk modelling uncovers hidden subsidence vulnerabilities, reveals geographic patterns of emerging “uninsurable” zones, links rebuild costs to asset value erosion, and helps insurers strengthen underwriting, portfolio management and exposure assessment.

In this episode, Matthew Grant sits down with Matthew Eagle, Head of Global Model Solutions and Advisory at Guy Carpenter, to explore how one of the industry's most respected voices sees the future of modelling, capital management and advisory in reinsurance.

Hurricane season stays quiet (for now), Verisk warns of rising catastrophe losses, and ZestyAI bakes mitigation into storm scoring. Plus: new quake, flood and underwriting models, and a look back at Katrina and Plainfield’s F5 tornado.

In this episode, Matthew is joined once again by Richard Hartley to reflect on a major milestone in Cytora’s journey: its acquisition by US-based Applied Systems.

InsTech hosted a webinar with Insurants and MSIG, showcasing how digitising Schedules of Values and restructuring the submission workflow improved quote accuracy, reduced rekeying, sped up turnaround times and laid the foundation for MSIG’s broader digital roadmap.

Jonathan Spry, CEO and co-founder of Envelop Risk, joins Robin Merttens for a deep dive into how data science, AI and portfolio-level modelling are transforming cyber reinsurance.

On 7 May 2025, InsTech hosted an evening event on claims automation in specialty insurance – tackling the myths, showcasing real-world adoption and exploring the role of AI. Speakers included carriers, Lloyd’s representatives and technology firms, alongside pitches from four early-stage innovators.

Robin Merttens speaks with Chris Quirk, VP and General Manager at Insurity, to unpack the drivers behind the company’s international expansion and what it signals for the wider market.