Generative AI

The insurance industry has a notorious problem with scattered data. We were joined by Christopher Payne, CEO and Co-founder of myReach to discuss how Generative AI is making a new type of knowledge management possible, acting as a second brain for all your knowledge.

InsTech’s Ali Smedley met with Jed Stone, Chief Revenue Officer at Issured, to discuss the challenges facing insurance claims investigation teams and how the company is using artificial intelligence to overcome them.

As this month’s issue of Generative AI in Practice considers how to insuring GenAI will change in the future, and touches on our upcoming Live Chat with myReach - a platform that interconnects your data, allowing you to ask questions in natural language to help you find insights tailored to your needs.

We brought together three speakers who have grappled with AI strategies at insurers and brokers to learn what use cases of GenAI are creating value for them today.

Missed out on the event or want a refresh? No problem! Watch seven full panels from our New York event at Google's office featuring speakers from Google Cloud, Kroll, hyperexponential, Sompo International, K2 Cyber, Cytora, Guidewire, Tokio Marine HCC, Allianz Commercial, Zurich and Brewer Lane Ventures.

InsTech’s Robin Merttens spoke with INSTANDA’s CEO and Co-founder Tim Hardcastle on the company’s recent report and its findings.

As this month’s issue of Generative AI in Practice shows more examples of insurers using GenAI than ever before, companies need to make sure the right controls are in place for their AI initiatives. This especially applies to consumer-facing use cases.

The claims process is the main opportunity for insurers to impress their customers, but many insurers struggle to provide an efficient and high-quality claims service.

Robin Merttens spoke to Tom Wilde, CEO of Indico Data on how the company’s intelligent intake solution is shaping the decision-making process in the insurance industry by structuring unstructured data.

Most technology is ‘deterministic’; it operates under a predefined logic and produces consistent and predictable outcomes. Add a contact to your CRM, and it appears as expected. Query your policy management system about a company, and the details pop up without fail. Even the machine learning algorithm that calculates your car insurance premium is deterministic; feed it the same data and it will produce the same results.

In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence.