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Claims

New technologies promise to make the claims process more efficient, with remote assessment and document ingestion making life easier for adjusters.

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Report
April 23, 2024
Paper and pixels: Solving hybrid challenges in insurance
InsTech’s report explores the key challenges at each stage of the insurance value chain, including onboarding, underwriting and claims - and how technology can be used to improve these workflows.
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Insight
April 16, 2024
AI vs AI: tackling insurance fraud
InsTech’s Ali Smedley met with Jed Stone, Chief Revenue Officer at Issured, to discuss the challenges facing insurance claims investigation teams and how the company is using artificial intelligence to overcome them.
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Video
March 22, 2024
Navigating the Digital Landscape Over the Next Decade – Fireside Chat with Tim Hardcastle
InsTech’s Robin Merttens spoke with INSTANDA’s CEO and Co-founder Tim Hardcastle on the company’s recent report and its findings.
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Report
March 6, 2024
Automation in claims: a beginner’s guide
The claims process is the main opportunity for insurers to impress their customers, but many insurers struggle to provide an efficient and high-quality claims service.
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Podcast
February 25, 2024
Protecting against assuming unsustainable risk
Matthew Grant caught up with CEO Marty Smuin about how generative AI is adding a new dimension to property analysis.
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Podcast
January 28, 2024
Passionate about claims management
In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence.
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Video
November 6, 2023
Solving client pain points with the power of digital
Tune in to find out how Capgemini is trying to alleviate pain points including legacy systems, data access and control, and talent acquisition.
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Insight
September 13, 2023
Future Processing: digital and cultural transformation
Member Spotlight: Future Processing Could you introduce Future Processing? Future Processing is a technology consultancy and software engineering firm. For over two decades, we have helped over 200 clients transform their businesses with technology. Our wide experience has allowed us to evolve from bespoke software development ...
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Insight
September 6, 2023
Sprout.ai: automation to improve the claims experience
Member Spotlight: Sprout.ai Could you briefly introduce Sprout.ai? Sprout.ai was established to make every claim better. Sprout.ai has built an AI-based claims automation engine that helps insurers automate aspects of the claims process. What is your role at Sprout.ai? I ...
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Video
August 29, 2023
Better together, the data powering underwriting, claims, cat modelling and restoration
Matthew Grant, CEO at InsTech is joined by Michael Porter, SVP International, Insurance Solutions at CoreLogic. We get up close and personal with Michael to discuss the full range of how the company is helping with underwriting, claims, catastrophe modelling and restoration.
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Insight
August 23, 2023
Arturo: property intelligence from the sky
InsTech’s Ali Smedley speaks to Greg Oslan, CEO at Arturo, about how the company uses machine learning to identify property attributes, its new sustainability module and how Arturo approaches new data and technology partnerships.