Featured content
May 27, 2025
Protecting the brand promise: how technology enhances the claims experience
In this panel, speakers from careless™ insurance and Synergy Cloud explore how embedded claims journeys, human-first design, and API-driven flexibility are reshaping expectations for modern claims handling.
May 22, 2025
Claims automation in specialty insurance: what works, what doesn’t and why now
In this panel, industry experts share how claims platforms are being implemented, what results are being delivered and what challenges remain.
May 22, 2025
Decode the deception: Tackling fraud in complex insurance risks
This webinar explored how technologies like AI, process automation and business rules engine are not only reshaping how fraud is committed, but also how it’s detected and prevented. You also learnt why effective solutions don’t have to mean a complete system overhaul or significant investment.
May 8, 2025
From unstructured to AI-ready: unlocking the power of your data
InsTech hosted a webinar with Nuix, a data intelligence software provider, to explore how insurers can effectively access, structure and manage their data, enabling AI tools to deliver accurate insights, improve decision-making, strengthen fraud detection and enhance operational efficiency.
April 27, 2025
On retaining talent in the London Market: a conversation with PwC
In this special podcast episode done in partnership with PwC, we invited five early careers talents working across the London Market to discuss their take on attraction and retention in the insurance industry.
April 24, 2025
Collaborative counter fraud – experts and technology working in partnership
You joined us for this webinar, where industry experts Sherre Wood, Counter-Fraud Consultant (specialising in Property claims) at Ageas and Synergy Cloud’s Tom Burroughs explored the latest fraud trends, the impact of emerging fraud detection technologies and how insurers can strengthen their counter-fraud strategies through collaboration.
April 20, 2025
Building insurance networks one podcast at a time
In this episode, Matthew Grant is joined by Rob Beller and Lee Boyd, co-hosts of the FNO: InsureTech Podcast, for a cross-continental conversation on what they’ve learned after more than 300 episodes spotlighting insurance innovation.
March 16, 2025
Making insurance lovable and curing the messy middle
In this episode, Matthew Grant sits down with Nigel Walsh, newly appointed at ServiceNow, to discuss how AI, digital agents and workflow automation are reshaping insurance.
March 2, 2025
30 minutes to 30 seconds — Serial entrepreneur, survivor and Agentic AI expert
In this episode, Matthew Grant speaks with Robin Roberson, co-founder of Agentech, about how digital agents are reshaping claims handling.
January 19, 2025
Keeping it cool with a fresh $20m
Robin Merttens speaks with Alex Haar, Co-founder and Chief Product Officer at Parsyl, about the company’s impressive growth, their $20M Series C funding and the advanced technologies powering their solutions.
December 29, 2024
Wine, birds and fabulous new friends
Matthew and Robin meet again for our final Partners’ Chat of the year to touch on the highlights of 2024 and dive into key themes shaping the insurance and technology industries.
September 4, 2024
RDT: claiming the future with advanced technology
InsTech recently met with Jon Mitchell, Chief Operating Officer (COO) of RDT to learn how they have been supporting insurers. Previously an RDT customer himself, Jon has overseen RDT’s managed services, customer deliveries and product owners since 2022.
