Claims

We’re back with another “Partners’ Chat” as Robin Merttens and Matthew Grant reflect on what has happened in the world of innovation and insurance and where it is going next. The conversation touches on InsTech’s various events in the year so far, the ...

In Conversation with: omni:us and MS Amlin In early 2023 MS Amlin Marine NV selected omni:us to automate the insurer’s corporate marine insurance claims process. Today, MS Amlin Marine NV is using omni:us to entirely automate the claims process for low-complexity cases ...

This week we’re back talking to Synergy Cloud – it’s about claims – and Matthew Grant is talking to Tom Burroughs, Chief Technology Officer, the intrapreneur within the parent company Claims Consortium Group creating a new product and a new business. We cover a range ...

Member Spotlight: Instabase Henry: Could you introduce Instabase? Bas: Instabase is a software platform that enables organizations to automate manual processes by leveraging the latest innovations in AI. Instabase helps enterprises, such as large insurers and brokers, tackle a variety of unstructured documents, such as ...

2022 was a year for the adoption of digital capability in claims. We showcased a selection of new and exciting propositions that improve the customer claims experience, provide smarter ways of paying claims, automate parts of the claims process, and reimagine the traditional TPA model as ...

Member Spotlight: Shift Can you provide a brief description of Shift Technology? Shift Technology supports insurers to automate and optimise their decision-making in areas related to fraud and financial crime. The company’s co-founders were asked by their previous employer, a large global insurer, to ...

Digital innovation is creating new opportunities to support customers and create efficiencies for claims handling. Oliver McGuinness, CEO of RightIndem, and Tim Rankin, Managing Director of AA Accident Assist, join Robin Merttens to discuss how the two organisations are working together. Talking points include: How ...

In conversation with Blink Parametric Can you introduce Blink Parametric? Blink Parametric provides parametric insurance solutions to consumers worldwide. We work with insurers, brands and affinity groups, to provide real-time customer assistance. Currently, Blink Parametric is focusing on travel-related disruptions and personal cyber dark web ...

In conversation with Synergy: Why claims data matters Can you give a brief description of Synergy? Synergy is a technology and data company specialising in creating claims management solutions for the insurance industry. The company is part of Claims Consortium Group, which provides a wide ...

Member Spotlight: omni:us Sofie and Chris, what are both of your roles at omni:us? SQW: I am the Founder of omni:us. My role involves overseeing the overall strategy and direction of our organisation. CA: I am VP Sales for EMEA West with ...

McKenzie Intelligence Services (MIS) provides catastrophe event response intelligence to the insurance market. It combines space and ground imagery with human intelligence and AI to estimate losses, helping insurers aggregate exposure data. Brush Claims is a US-based property and liability claims service provider. Matthew Grant ...

Claims assessment offers significant benefits to insurers and their customers from the use of innovative technology, data and analytics. Customers want a faster, less painful way to have their claims paid. Insurers have been burning up cash with inefficient processes. Until 2020, investments in technology to ...