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Platforms and operations

The technologies that insurance companies use are becoming more interconnected. Insurers need intuitive platforms that streamline their workflows, integrate with varied data sources and benefit from the efficiency gains of new technologies such as generative AI.

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Podcast
Protecting against assuming unsustainable risk
Matthew Grant caught up with CEO Marty Smuin about how generative AI is adding a new dimension to property analysis.
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Insight
Quotech: underwriting technology built by underwriters
InsTech’s Ali Smedley recently sat down with Guillaume Bonnissent, Founder and CEO at Quotech, to discuss why he decided to build the Quotech platform, how the company works with new data sources and its latest exposure management module.
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Podcast
Innovation in the London Market
Robin Merttens is joined by CEO and President of Verisk Specialty Business Solutions (VSBS), Tim Rayner to discuss VSBS's evolution and the challenges of decision-making and procurement in the London market.
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Podcast
A view from the top
Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovation in the company.
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Newsletter
Generative AI in Practice – Issue 7
Most technology is ‘deterministic’; it operates under a predefined logic and produces consistent and predictable outcomes. Add a contact to your CRM, and it appears as expected. Query your policy management system about a company, and the details pop up without fail. Even the machine learning algorithm that calculates your car insurance premium is deterministic; feed it the same data and it will produce the same results.
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Podcast
Agile pricing for a world of change
Matthew Grant speaks to Adrian Coupland, Head of Sales at Earnix about the challenges insurers face today in a changing risk landscape and how Earnix offers a rating and pricing analysis platform to help insurers effectively price their policies and stay profitable.
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Podcast
January news – $73 million funding, ships, war and thunderstorms
Matthew Grant is back with another in episode of what happened in insurance in the past month. He is once again joined by Nigel Walsh, Managing Director, Insurance, Google Cloud US, alongside Martha Notaras, Managing Partner at Brewer Lane Ventures and Charlotte Halkett, Senior Consultant at Milliman. Tune in to find out about recent funding round news, how property insurance is affected by the climate recently and more.
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Podcast
Passionate about claims management
In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence.
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Driving strategic value through corporate ventures
This week James Orchard, CEO of QBE Ventures, joins the podcast and discusses the shift in insurers' appetite for innovation, partnerships with startups, and the importance of collaboration in achieving strategic goals.
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Podcast
Brokers using generative AI today
This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right ...
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Newsletter
Generative AI in Practice – Issue 6
Generative AI in Practice is InsTech’s monthly newsletter dedicated to the use of generative AI in insurance. The InsTech Perspective The AI shortage The insurance industry has traditionally been a slower adopter of technology than its financial services peers. Initially, generative AI looked like ...
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Podcast
The power and surprises of generative AI in practice
Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to automate manual tasks, optimize processes, and provide valuable insights for underwriters in the insurance industry. Cognizant encourages companies to start exploring the possibilities of generative AI and see how it can improve their operations.