Platforms and operations

As this month’s issue of Generative AI in Practice shows more examples of insurers using GenAI than ever before, companies need to make sure the right controls are in place for their AI initiatives. This especially applies to consumer-facing use cases.

InsTech’s Ali Smedley recently sat down with distriBind’s Charlie Rock to discuss the challenges with delegated authority data, the recent developments with Lloyd’s core data management service and how distriBind can help.

The claims process is the main opportunity for insurers to impress their customers, but many insurers struggle to provide an efficient and high-quality claims service.

Robin Merttens spoke to Tom Wilde, CEO of Indico Data on how the company’s intelligent intake solution is shaping the decision-making process in the insurance industry by structuring unstructured data.

Matthew Grant caught up with CEO Marty Smuin about how generative AI is adding a new dimension to property analysis.

InsTech’s Ali Smedley recently sat down with Guillaume Bonnissent, Founder and CEO at Quotech, to discuss why he decided to build the Quotech platform, how the company works with new data sources and its latest exposure management module.

Robin Merttens is joined by CEO and President of Verisk Specialty Business Solutions (VSBS), Tim Rayner to discuss VSBS's evolution and the challenges of decision-making and procurement in the London market.

Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovation in the company.

Most technology is ‘deterministic’; it operates under a predefined logic and produces consistent and predictable outcomes. Add a contact to your CRM, and it appears as expected. Query your policy management system about a company, and the details pop up without fail. Even the machine learning algorithm that calculates your car insurance premium is deterministic; feed it the same data and it will produce the same results.

Matthew Grant speaks to Adrian Coupland, Head of Sales at Earnix about the challenges insurers face today in a changing risk landscape and how Earnix offers a rating and pricing analysis platform to help insurers effectively price their policies and stay profitable.

Matthew Grant is back with another in episode of what happened in insurance in the past month. He is once again joined by Nigel Walsh, Managing Director, Insurance, Google Cloud US, alongside Martha Notaras, Managing Partner at Brewer Lane Ventures and Charlotte Halkett, Senior Consultant at Milliman. Tune in to find out about recent funding round news, how property insurance is affected by the climate recently and more.

In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence.