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Platforms and operations

The technologies that insurance companies use are becoming more interconnected. Insurers need intuitive platforms that streamline their workflows, integrate with varied data sources and benefit from the efficiency gains of new technologies such as generative AI.

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Podcast
January 19, 2024
Driving strategic value through corporate ventures
This week James Orchard, CEO of QBE Ventures, joins the podcast and discusses the shift in insurers' appetite for innovation, partnerships with startups, and the importance of collaboration in achieving strategic goals.
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Podcast
January 12, 2024
Brokers using generative AI today
This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right ...
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Newsletter
January 12, 2024
Generative AI in Practice – Issue 6
Generative AI in Practice is InsTech’s monthly newsletter dedicated to the use of generative AI in insurance. The InsTech Perspective The AI shortage The insurance industry has traditionally been a slower adopter of technology than its financial services peers. Initially, generative AI looked like ...
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Podcast
January 9, 2024
The power and surprises of generative AI in practice
Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to automate manual tasks, optimize processes, and provide valuable insights for underwriters in the insurance industry. Cognizant encourages companies to start exploring the possibilities of generative AI and see how it can improve their operations.
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Podcast
December 15, 2023
The AI application platform for unstructured data
Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people ...
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Newsletter
November 30, 2023
Generative AI in Practice – Issue 5
Generative AI in Practice is InsTech’s monthly newsletter dedicated to the use of generative AI in insurance. The InsTech Perspective Are you hiring or firing? This month, the world of AI watched a dramatic firing and hiring episode. On Friday 17 November, OpenAI fired CEO ...
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Podcast
November 17, 2023
Co-founder stories – winning despite the challenges
Inversion specialises in bespoke software development services tailored for the insurance and reinsurance sector. This week Robin Merttens spoke with Inversion’s founders, Jacques Bosch and Piro Vorster, and in their conversation they touched on the story behind the creation of the company, and the ...
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Video
November 6, 2023
Solving client pain points with the power of digital
Tune in to find out how Capgemini is trying to alleviate pain points including legacy systems, data access and control, and talent acquisition.
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Podcast
November 5, 2023
Helping insurers understand geographic risk
Addresscloud has grown from a team of three to a team of eleven since InsTech last spoke to Founder and CEO, Mark Varley. In this episode, Matthew’s discussion with Mark covers Addresscloud’s core services such as geocoding and peril risk assessment, and its ...
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Newsletter
November 3, 2023
Generative AI in Practice – Issue 4
Generative AI in Practice is InsTech’s monthly newsletter dedicated to the use of generative AI in insurance. The InsTech Perspective OpenAI’s view of catastrophic risks Last week OpenAI, the company behind ChatGPT, announced the launch of a ‘preparedness’ team. The division will ‘track, ...
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Video
October 31, 2023
The future of underwriting has arrived – Examples from the front line
The best underwriters knew how to combine experience with data and analytics to grow premiums and underwrite profitably. Until recently, too much time had to be spent manually reviewing and working with submissions that proved unsuitable or were hard to price accurately. On this panel – ‘...
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Podcast
October 29, 2023
Solving client pain points with the power of digital
Capgemini is an information technology services and consulting company which partners with businesses to develop innovation solutions. In this episode, Matthew Grant speaks to Kristofer le Sage de Fontenay, Insurance Leader at Capgemini, about the company’s investment in generative AI. Capgemini is focusing on ...