May 22, 2025
Claims automation in specialty insurance: what works, what doesn’t and why now
In this panel, industry experts share how claims platforms are being implemented, what results are being delivered and what challenges remain.
May 8, 2025
From unstructured to AI-ready: unlocking the power of your data
InsTech hosted a webinar with Nuix, a data intelligence software provider, to explore how insurers can effectively access, structure and manage their data, enabling AI tools to deliver accurate insights, improve decision-making, strengthen fraud detection and enhance operational efficiency.
March 2, 2025
30 minutes to 30 seconds — Serial entrepreneur, survivor and Agentic AI expert
In this episode, Matthew Grant speaks with Robin Roberson, co-founder of Agentech, about how digital agents are reshaping claims handling.
January 19, 2025
Keeping it cool with a fresh $20m
Robin Merttens speaks with Alex Haar, Co-founder and Chief Product Officer at Parsyl, about the company’s impressive growth, their $20M Series C funding and the advanced technologies powering their solutions.
September 4, 2024
RDT: claiming the future with advanced technology
InsTech recently met with Jon Mitchell, Chief Operating Officer (COO) of RDT to learn how they have been supporting insurers. Previously an RDT customer himself, Jon has overseen RDT’s managed services, customer deliveries and product owners since 2022.
June 30, 2024
Redefining Claims Outsourcing With Modern Technology
After our successful May Evening Event hosted in collaboration with Reserv, Robin Merttens caught up with CEO CJ Przybyl.
March 6, 2024
Automation in claims: a beginner’s guide
The claims process is the main opportunity for insurers to impress their customers, but many insurers struggle to provide an efficient and high-quality claims service.
November 6, 2023
Solving client pain points with the power of digital
Tune in to find out how Capgemini is trying to alleviate pain points including legacy systems, data access and control, and talent acquisition.
June 15, 2023
omni:us and MS Amlin: Automating specialty claims
In Conversation with: omni:us and MS Amlin
In early 2023 MS Amlin Marine NV selected omni:us to automate the insurer’s corporate marine insurance claims process. Today, MS Amlin Marine NV is using omni:us to entirely automate the claims process for low-complexity cases ...
May 9, 2023
Instabase: intelligent automation for insurance
Member Spotlight: Instabase
Henry: Could you introduce Instabase?
Bas: Instabase is a software platform that enables organizations to automate manual processes by leveraging the latest innovations in AI. Instabase helps enterprises, such as large insurers and brokers, tackle a variety of unstructured documents, such as ...
April 4, 2023
Innovation in Claims – Partnerships, Payments and Process Automation
2022 was a year for the adoption of digital capability in claims. We showcased a selection of new and exciting propositions that improve the customer claims experience, provide smarter ways of paying claims, automate parts of the claims process, and reimagine the traditional TPA model as ...
March 28, 2023
Shift Technology: Fighting fraud and financial crime
Member Spotlight: Shift
Can you provide a brief description of Shift Technology?
Shift Technology supports insurers to automate and optimise their decision-making in areas related to fraud and financial crime. The company’s co-founders were asked by their previous employer, a large global insurer, to ...
