About the webinar
The insurance industry runs on data, but much of it is locked away in unstructured formats—found in claims documents, emails, policy records and customer communications. When this data is disorganised, it slows down claims processing, increases fraud risk and weakens AI-driven decision-making.
InsTech hosted a webinar with Nuix, a data intelligence software provider, to explore how insurers can effectively access, structure and manage their data, enabling AI tools to deliver accurate insights, improve decision-making, strengthen fraud detection and enhance operational efficiency.
We discussed:
- How to structure data to make it AI-ready, boosting AI accuracy and claims decision-making.
- Steps to identify and mitigate fraud through improved data management and detection capabilities.
- Practical ways to streamline claims processing by automating extraction and analysis of critical information.
- Strategies for turning data into a competitive advantage whilst ensuring compliance and security.
The panel included:
- Paul Slater, Vice President, Customer Strategy Innovation, Nuix
- Keith Goldthorpe, Director of Solution Architecture, Cynozure
- Matt Gilham, CEO, WHITELK Fraud Performance Consulting
Continuing Professional Development
This InsTech Webinar is accredited by the Chartered Insurance Institute (CII). By watching, you can claim up to 0.5 hours towards your CPD scheme.
If your organisation is a Corporate Member of InsTech and you would like to start receiving a quarterly summary of the CPD hours you have earned through InsTech, then please let us know by emailing [email protected].
By the end of this Webinar, you should be able to meet the following Learning Objectives:
- Identify challenges of unstructured data in insurance and the benefits of making it AI-ready
- Explain methods to detect fraud and streamline claims using better data management
- Summarise strategies to use structured data for competitive advantage and compliance
Please take a minute to fill in this short CPD feedback form and let us know what you thought of this event.
CII CPD accreditation demonstrates the quality of the learning of this InsTech event and confirms it meets CII CPD scheme requirements.
