November 4, 2025
Why the insurance industry turned out to be ready for AI agents (and why I was wrong)
Robin Merttens revisits his 2024 prediction that the insurance industry wasn’t ready for Agentic AI and admits he got it only half right. He explores how underwriters, innovators and perfect timing have turned scepticism into momentum, revealing why agentic AI is transforming insurance faster than anyone expected.
October 27, 2025
Agentic AI in insurance: from theory to impact
Agentic AI is gaining traction in insurance, but most firms remain unsure how to use it meaningfully. A recent InsTech webinar shed light on where the technology is working today, and what it takes to move from experiments to enterprise-scale adoption.
October 9, 2025
Agentic AI – friend not foe
InsTech hosted a webinar with OIP Insurtech, joined by speakers from Google, HDI Global and WTW, highlighting how Agentic AI is redefining underwriting and operational workflows, clarifying where it delivers the greatest value in complex, context-dependent processes and helping insurers move from theoretical understanding to practical, real-world implementation.
September 28, 2025
Modelling the future of reinsurance
In this episode, Matthew Grant sits down with Matthew Eagle, Head of Global Model Solutions and Advisory at Guy Carpenter, to explore how one of the industry's most respected voices sees the future of modelling, capital management and advisory in reinsurance.
September 21, 2025
Transforming risk in insurance: lessons from Cytora’s journey
In this episode, Matthew is joined once again by Richard Hartley to reflect on a major milestone in Cytora’s journey: its acquisition by US-based Applied Systems.
September 9, 2025
Specialty claims are ready for automation – here’s why
On 7 May 2025, InsTech hosted an evening event on claims automation in specialty insurance – tackling the myths, showcasing real-world adoption and exploring the role of AI. Speakers included carriers, Lloyd’s representatives and technology firms, alongside pitches from four early-stage innovators.
August 31, 2025
From ratios to risk ops: what the next chapter means for insurers
In this special edition of the InsTech podcast, Robin introduces listeners to new colleague Chris Eberly, Insurance Practice Lead at Datos Insights, following Datos’ recent acquisition of InsTech.
August 24, 2025
Where is specialty insurance headed in 10 years?
In this panel discussion from InsTech’s Outpace. Outprice. Outperform event, Robin Merttens leads a conversation with four senior experts on the future of the market and the forces that could reshape it.
August 17, 2025
Partners’ Chat – What the future holds for InsTech and beyond
In this milestone edition of Partners Chat, Robin and Matthew sit down for their first episode since InsTech's transition to new ownership.
August 14, 2025
The Future of Specialty Insurance – where will we be in 10 years time?
In this panel from InsTech's New York event, industry leaders from Google Cloud, Cytora, Concirrus and Insurance Thought Leadership share predictions on the future of the insurance model and how key parts of the value chain from underwriting to distribution are evolving.
August 3, 2025
Adapting underwriting systems for a softening market
In this episode, Robin Merttens is joined once again by Dani Katz, Co-founder and Director of Optalitix, for a sharp analysis of what’s changed since their last conversation and why now really is the time to fix the roof.
June 22, 2025
AI hype vs reality in insurance – what really matters
In this episode, Robin Merttens speaks to Guillaume Bonnissent, CEO and founder of Quotech, a platform built specifically for underwriting teams. What emerges is a sharp portrait of a market in transition, one that’s slowly waking up to the need for class-specific tools, data-first workflows and AI that’s genuinely useful.
