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Generative AI

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Generative AI in Practice – Issue 7
Most technology is ‘deterministic’; it operates under a predefined logic and produces consistent and predictable outcomes. Add a contact to your CRM, and it appears as expected. Query your policy management system about a company, and the details pop up without fail. Even the machine learning algorithm that calculates your car insurance premium is deterministic; feed it the same data and it will produce the same results.
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Podcast
Passionate about claims management
In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence.
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Podcast
Driving strategic value through corporate ventures
This week James Orchard, CEO of QBE Ventures, joins the podcast and discusses the shift in insurers' appetite for innovation, partnerships with startups, and the importance of collaboration in achieving strategic goals.
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Podcast
Brokers using generative AI today
This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right ...
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Generative AI in Practice – Issue 6
Generative AI in Practice is InsTech’s monthly newsletter dedicated to the use of generative AI in insurance. The InsTech Perspective The AI shortage The insurance industry has traditionally been a slower adopter of technology than its financial services peers. Initially, generative AI looked like ...
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Podcast
The power and surprises of generative AI in practice
Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to automate manual tasks, optimize processes, and provide valuable insights for underwriters in the insurance industry. Cognizant encourages companies to start exploring the possibilities of generative AI and see how it can improve their operations.
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Podcast
The AI application platform for unstructured data
Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people ...
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Generative AI in Practice – Issue 5
Generative AI in Practice is InsTech’s monthly newsletter dedicated to the use of generative AI in insurance. The InsTech Perspective Are you hiring or firing? This month, the world of AI watched a dramatic firing and hiring episode. On Friday 17 November, OpenAI fired CEO ...
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Video
Solving client pain points with the power of digital
Tune in to find out how Capgemini is trying to alleviate pain points including legacy systems, data access and control, and talent acquisition.
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Generative AI in Practice – Issue 4
Generative AI in Practice is InsTech’s monthly newsletter dedicated to the use of generative AI in insurance. The InsTech Perspective OpenAI’s view of catastrophic risks Last week OpenAI, the company behind ChatGPT, announced the launch of a ‘preparedness’ team. The division will ‘track, ...
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Podcast
Solving client pain points with the power of digital
Capgemini is an information technology services and consulting company which partners with businesses to develop innovation solutions. In this episode, Matthew Grant speaks to Kristofer le Sage de Fontenay, Insurance Leader at Capgemini, about the company’s investment in generative AI. Capgemini is focusing on ...
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Generative AI in Practice – Issue 3
Generative AI in Practice is InsTech’s monthly newsletter dedicated to the use of generative AI in insurance. The InsTech Perspective The billion-dollar spend We know about unicorns, the billion-dollar valuations of early-stage technology companies. Now the established companies are joining the billionaires’ club and ...