Core Platforms & Systems

In this episode, Robin Merttens is joined by Julian Schoemig, CEO and Co-founder of Diesta, to explore why payments and settlements remain one of the insurance industry’s biggest unsolved problems, and what it will take to fix them.

InsTech hosted a webinar with OIP Insurtech, joined by speakers from Google, HDI Global and WTW, highlighting how Agentic AI is redefining underwriting and operational workflows, clarifying where it delivers the greatest value in complex, context-dependent processes and helping insurers move from theoretical understanding to practical, real-world implementation.

In this episode, Matthew is joined once again by Richard Hartley to reflect on a major milestone in Cytora’s journey: its acquisition by US-based Applied Systems.

On 7 May 2025, InsTech hosted an evening event on claims automation in specialty insurance – tackling the myths, showcasing real-world adoption and exploring the role of AI. Speakers included carriers, Lloyd’s representatives and technology firms, alongside pitches from four early-stage innovators.

Robin Merttens speaks with Chris Quirk, VP and General Manager at Insurity, to unpack the drivers behind the company’s international expansion and what it signals for the wider market.

The volatility of world markets can have repercussions for the UK insurance sector - insurers can help their customers to mitigate market risk and maximise retirement confidence through increased and relatable products. With a spotlight on how sensitive the market is as politics unpredictability injects instability, and as people face the reality of longer retirements, insurers can welcome the lucrative surge of annuity customers, but are they ready to deliver?

In this episode, Robin Merttens speaks to Guillaume Bonnissent, CEO and founder of Quotech, a platform built specifically for underwriting teams. What emerges is a sharp portrait of a market in transition, one that’s slowly waking up to the need for class-specific tools, data-first workflows and AI that’s genuinely useful.

Matthew Grant speaks with Matt McGrillis, Co-founder and Chief Product Officer at Send, to explore how the company’s underwriting workbench is embedding AI into core workflows to help underwriters write more business, more profitably.

In this webinar, we discussed how and where GenAI is being used in underwriting and provided helpful guidelines designed to optimise the impact and accuracy of GenAI outcomes.

InsTech sat down with Novidea’s UK Enterprise Sales Manager, Paul Kershaw, to discover why insurers are still grappling with updating their technologies, and how best to approach updating outdated processes not just for today, but for the future.

Robin Merttens speaks with Alex Haar, Co-founder and Chief Product Officer at Parsyl, about the company’s impressive growth, their $20M Series C funding and the advanced technologies powering their solutions.

Explore the insights from the latest InsTech evening event, where industry leaders discussed the transformative role of AI, automation, and digital platforms in reshaping the insurance sector. The panels cover expert perspectives on AI, automated journeys, underwriter workbenches, and digitally enabled MGAs, offering insights on streamlining operations and driving growth.