About the webinar
In this webinar, we discussed how and where GenAI is being used in underwriting and provided helpful guidelines designed to optimise the impact and accuracy of GenAI outcomes. Topics included:
- Getting the diet right – AI and GenAI feed on a data diet. Only good data quality and data governance will ensure balanced and healthy AI outcomes.
- Completeness, Correctness and Consistency – the importance of standardised and consistent terminology for accurate and reliable results.
- Getting the approach right – the respective merits of applying a “bottom-up” approach (we have data, we have tech, so we will get good solutions) v “top-down” (what is the best way to provide something valuable and impactful for our underwriters).
- User Experience – in the context of GenAI, what is it, what is the benefit, and what is required?
- Designing the right KPIs to apply to AI projects, including on efficiency, effectiveness, talent, etc.
- Automation v Insights – AI is driving two different use cases: increased automation for greater efficiency and improved insights for better decisioning. How do you prioritise?
- Managing the speed of change – AI spawned GenAI and now we’re already moving into AgenticAI – what next?
Panel:
- Dr. Christian Straube, Partner, Global Industry Lead Insurance, Zuhlke Group
- Alexander Petzmann, Group Topic Lead GenAI, UNIQA Insurance Group
- Moderated by Robin Merttens, Executive Chairman, InsTech
Continuing Professional Development
This InsTech Webinar is accredited by the Chartered Insurance Institute (CII). By watching, you can claim up to 0.5 hours towards your CPD scheme.
If your organisation is a Corporate Member of InsTech and you would like to start receiving a quarterly summary of the CPD hours you have earned through InsTech, then please let us know by emailing [email protected].
By the end of this Webinar, you should be able to meet the following Learning Objectives:
- Explain the importance of high-quality data, governance and standardised terminology in ensuring accurate and reliable GenAI outcomes in underwriting
- Describe different approaches to integrating GenAI in underwriting, comparing “bottom-up” and “top-down” strategies to maximise impact and usability
- Identify key considerations for measuring the success of AI-driven underwriting, including KPIs for efficiency, effectiveness and balancing automation with enhanced decision-making insights
Please take a minute to fill in this short CPD feedback form and let us know what you thought of this event.
CII CPD accreditation demonstrates the quality of the learning of this InsTech event and confirms it meets CII CPD scheme requirements.
