October 11, 2026
The hard 20%: where AI could create the most value in insurance
In this episode, Robin Merttens speaks with John Hele, Co-Founder and Executive Chairman, and Greg Framke, CEO and Co-Founder of Portage AI, about why they believe the biggest opportunity for AI lies not in automating the easy work, but in tackling some of insurance’s most complicated processing and data challenges.
September 27, 2026
Building an AI-native MGA from scratch: inside Kinetic Insurance Services
In this episode, Robin Merttens speaks with Theo Butt, CEO of Kinetic Insurance Services, Andy Roberts, CTO of Kinetic Insurance Services and Guillaume Bonnissent, CEO of Quotech, about Convex’s new hybrid carrier-MGA platform, the technology being built behind it and what an AI-native underwriting operation could look like in practice.
September 23, 2026
Scaling with discipline: building the modern MGA operating model
InsTech was joined by Insurity for a webinar exploring how MGAs can evolve their operating models to scale effectively, from strengthening data and governance to meeting carrier expectations and maintaining control as they grow.
September 20, 2026
Why AI needs to raise the bar of underwriting, not just the floor
In this episode, Matthew Grant speaks with Jamie Wilson, VP of Strategy at hyperexponential, about the evolution of underwriting technology, the move from AI-assisted tools towards agentic workflows and what 350 senior underwriters across the UK and US say they actually want from AI.
September 17, 2026
Stop experimenting, start automating: The high-value AI use cases you should be automating today
InsTech hosted a webinar in collaboration with Unitary, exploring how insurers can identify the most valuable opportunities for AI automation, build a business case and put new workflows into practice with the right controls in place.
September 13, 2026
From days to minutes: rethinking facultative reinsurance
Joining Matthew Grant on the podcast, Dom Sindall, Head of Digital Broking, Facultative at Marsh Re, and Stephen Sheehan, Head of Analytics, Facultative at Marsh Re, explain how digital trading, automation and better data could reduce facultative placement times from days to hours or even minutes.
September 6, 2026
Why AI in underwriting needs to run ‘on rails’: Send’s next chapter with Duck Creek
In this episode, Matthew Grant speaks with Andy Moss, GM Underwriting at Duck Creek and former Co-founder and CEO of Send, following Duck Creek’s acquisition of the underwriting technology business.
August 9, 2026
The human side of AI-powered pricing
In this episode, Robin Merttens is joined by Dani Katz, Co-founder and Director of Optalitix, to explore why the future of pricing lies in bringing underwriters and actuaries closer together rather than forcing them into the same way of working.
July 15, 2026
The end of ‘good enough’ exposure data
InsTech hosted a webinar in collaboration with ZestyAI, exploring how more complete and precise property-level exposure data is helping cedants strengthen their portfolio narrative, brokers negotiate with greater confidence and reinsurers underwrite with greater precision.
May 24, 2026
Why neurosymbolic AI could transform insurance broking
In this episode, Robin Merttens is joined by Mark Twigg, CEO of Agentiv-x, and Rob Agnew, the company’s Chief Strategy Officer, to explore how neurosymbolic AI could reshape commercial insurance broking.
April 26, 2026
What’s changed? Why AI is moving from experimentation to execution
In this episode, Robin Merttens is joined by Max Richter, EMEA CEO and Global Growth Leader at the mea Platform, to explore why AI in insurance is finally moving from theory into real operational impact.
April 5, 2026
From black holes to bordereaux: building AI agents for insurance
In this episode, Robin Merttens speaks with Sasha Haco, CEO and co-founder of Unitary, about how AI is being applied in practical, high-impact ways across insurance operations.
