November 4, 2025
Why the insurance industry turned out to be ready for AI agents (and why I was wrong)
Robin Merttens revisits his 2024 prediction that the insurance industry wasn’t ready for Agentic AI and admits he got it only half right. He explores how underwriters, innovators and perfect timing have turned scepticism into momentum, revealing why agentic AI is transforming insurance faster than anyone expected.
October 27, 2025
Agentic AI in insurance: from theory to impact
Agentic AI is gaining traction in insurance, but most firms remain unsure how to use it meaningfully. A recent InsTech webinar shed light on where the technology is working today, and what it takes to move from experiments to enterprise-scale adoption.
October 9, 2025
Agentic AI – friend not foe
InsTech hosted a webinar with OIP Insurtech, joined by speakers from Google, HDI Global and WTW, highlighting how Agentic AI is redefining underwriting and operational workflows, clarifying where it delivers the greatest value in complex, context-dependent processes and helping insurers move from theoretical understanding to practical, real-world implementation.
