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Knowledge Centre

Our latest insights into the areas where change is impacting insurance – from updates and interviews with senior leaders to detailed research reports about topics that matter.

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Podcast
July 30, 2019
Podcast 38. Insurtech as a Service (Part One). Hitachi, Munich Re Digital Partners, Kasko, Shepherd and QBE
Another fast moving series of chats with more leaders from insurance, technology and data. In this episode, the first half of our 8th July evening at The SteelYard, Robin investigates how Hitachi (2:00), the 7th largest technology group in the world, is making it easier ...
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Podcast
July 23, 2019
Podcast 37. Graham Elliott CEO & Founder of Azur
Graham Elliott describes Azur as a “Managing Digital Agency” (MDA). He founded the business in 2015, providing High Net Worth insurance for clients of UK brokers, in partnership with AIG. Matthew Grant and Graham talk about the challenges of becoming a full digital insurer and other ...
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Podcast
July 17, 2019
Podcast 36. Robin reflects on DIA. Dan White of Ninety Consulting on innovation and company value
A double bill this week. Matthew talks to Robin about his experience of visiting the DIA Amsterdam conference this year with the highlights, lowlights and his meeting with the rising stars from insurtech in Japan.  Dan White, Managing Partner at Ninety Consulting talks ...
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Podcast
July 11, 2019
Podcast 35. Sean Ringsted, Chief Digital Officer, Chubb
In this episode Matthew Grant chats to Sean Ringsted about how Chubb is introducing innovation across the company and he gives some tips to help anyone starting up a new business aimed at selling to insurers. Sean is Executive Vice President for Chubb Group reporting ...
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Podcast
July 10, 2019
Podcast 34. Keeping your algorithm safe, legal and morally acceptable
With all the talk of the use of AI and algorithms in insurance innovation we thought we’d better check out some of the potential pitfalls and challenges that need to be considered with using algorithms in financial services. Robin discusses what to do, and ...
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Podcast
July 9, 2019
Podcast 33. More algorithms that really work from ChAI, e2Value and We Predict
More fun from our Algorithm and AI event at the Steelyard on 3rd June in this, our selected highlights from the second half of the evening. We covered the first half in episode 31. Now it’s Robin Merttens turn up on stage talking to ...
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Podcast
July 8, 2019
Podcast 32. Inter-operability and catastrophe modelling and Dickie Whitaker, CEO of Oasis LMF
Dickie is CEO and co-founder of the open source catastrophe modelling platform Oasis. After a career in reinsurance broking, Dickie has spent the last eight years creating a way to help insurers get access to emerging, niche and academic data & models. Today Oasis ...
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Insight
June 18, 2019
A primer on InsurTech in India
With 300 million smartphone users [1], an average mobile data cost of £0.05 per gigabyte, an average age of 25 years [2] and an insurance penetration at 3.69% of GDP [3], India presents an exciting opportunity for InsurTech to transform lives, enables businesses and facilitate growth. Although the ...
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Insight
June 13, 2019
InsTech London Future Events Schedule
InsTech London team is preparing a lineup of new events and we would like to share a glimpse into the future agenda.  Contact us at [email protected] if you are interested to support our events as a sponsor or speaker. 
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Podcast
June 13, 2019
Podcast 31. How humble is your algorithm? Talking to AIG, Cytora, WhenFresh and Polar Capital
This week’s podcast features edited highlights of Matthew chatting on stage with leading figures from AIG, Cytora, WhenFresh and Polar Capital at our live event in The Steelyard. Everyone’s talking about AI, but what’s really going on? Questions we asked included how ...
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Podcast
June 11, 2019
Podcast 30. Report from New York. Bernard Goyder from Insurance Insider’s first impressions of US insurance and tech
The team from Insurance Insider are regular attendees at our InsTech London events. Bernard Goyder, senior reporter for Insurance Insider was previously covering the London insurance technology and insurtech space but since April he has been based in New York. In this episode Matthew talks ...
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Podcast
June 10, 2019
Podcast 29. The Partners’ chat. The latest Lloyd’s strategy paper, Insider Tech event and IOT
In this episode Matthew, Robin and Paolo catch up on what they heard whilst attending the recent Insider Tech event hosted by Insurance Insider. Robin talks about his keynote (read it here) and other themes that were emerging on the back of the release of ...
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Podcast
June 10, 2019
Podcast 28. Talking to Pascal Millaire, CEO of CyberCube about enabling controlled growth for cyber underwriting
In this episode, Matthew Grant discusses the challenges in building a cyber model for insurance pricing and portfolio management with Pascal Millaire, CEO of CyberCube over from the US visiting his UK office.   CyberCube was launched in 2018 as a spin-out from Symantec. ...
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Insight
May 29, 2019
Company Spotlight: Shift
At InsTech London’s 5th March 2019 event ‘Claims Innovations in 2019’, Robin Merttens interviewed Shift Technology’s Jeff Manricks and Thomas Verduzco-Weisel, after the start-up won $60m investment in a further funding round. Shift Technology is reinventing insurance fraud detection with AI. ...
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Insight
May 23, 2019
Company Spotlight: 360Globalnet
At InsTech London’s 5th March 2019 event ‘Claims Innovations in 2019’, Robin Merttens interviewed 360 Globalnet’s CEO and founder Paul Stanley about how they’re innovating claims. Founded in 2010, Surrey-based 360 Globalnet are positioned as a leader in the claims innovation space. Having gained his ...
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Insight
May 21, 2019
Progress v Tradition – the Battle for the Future of Lloyd’s
The is the keynote speech given by Robin Merttens at Insurance Insider’s InsiderTech event on 16th May.   Thanks Mark, and thanks for giving me a chance to speak and thanks to all of you for coming to listen. So who here has ...
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Podcast
May 15, 2019
Podcast 27. Marketing Innovation Part 2 with Hiscox, Concirrus, Slipcase, The Marketing Eye and Proper LinkedIn.
“Insurance is a community, not an industry”.  We’re back in this week’s episode with highlights from our event on 30th April. Matthew Grant is talking to an insurer, an insurtech and three marketing experts about how to innovate with marketing in ...
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Podcast
May 7, 2019
Podcast 26. Marketing Innovation in Insurance Part One. Inshur, Gobsmack, AM Best, Ninety Consulting and AXA.
“Insurers aren’t bad at marketing, it’s just that they haven’t had to be good at it”. Listen to Robin and Matthew host another set of lively discussions from our ‘Marketing Innovation in Insurance’ event on April 30th.  Creative, and still a ...
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Podcast
April 29, 2019
Podcast 25. Chatting about AI, Algorithms and Psychographics in insurance
We’re hearing a lot about AI, but what about the critical building blocks, the algorithms, that insurers are starting to rely on to make decisions in underwriting and claims assessment without human intervention? Is the industry ready to delegate underwriting to machines? Matthew Grant ...
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Insight
April 23, 2019
InsTech London membership brings new opportunities for Artificial
This month heralds the beginning of a new partnership between Artificial and InsTech London. Not only did our very own CCO David King appear as speaker at a recent InsTech event, it has also been confirmed that we are now corporate members of one ...