Introduction
In this episode, Robin Merttens is joined by Andy Yeoman, CEO of Concirrus, to unpack how a key player in marine insurance tech has reinvented itself as a core platform provider for the specialty market, and what that transformation says about where the industry is heading.
Andy shares the thinking behind Concirrus’ pivot from ship tracking to full risk lifecycle processing, what it takes to build end-to-end technology in just 18 months, and why underwriters, not just CTOs, are now leading the charge on system change.
In this conversation, Andy shares:
- Why marine was just the beginning and why modern platforms must serve multiple lines with depth, not just breadth
- What today’s insurers really want from core systems: speed, interoperability and business outcomes
- How Concirrus became an AI-first company and what that’s meant for product delivery, talent and culture
- The rise of the tech-fuelled MGA and why they’re now the “risk entrepreneurs” to watch
- How verticalised platforms are winning over underwriters by solving for class-specific nuance
- What the shift from admin-heavy roles to empowered underwriting means for job satisfaction and talent retention
- Why managing change is as important as building tech and what Concirrus learned from its own internal AI adoption
- What’s next for insurance infrastructure as constraints fall away and innovation accelerates
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