Isabelle Santenac, Global Insurance Leader at EY, joins Robin on Podcast 193 to share her views on the future of insurance, digital transformation and why the industry needs to get better at attracting talent.
The conversation covers the importance of ‘human capital’ to support automation and communicating career opportunities to people with digital and technology backgrounds.
They also discuss how EY is supporting insurers in tackling legacy issues and emerging opportunities in ESG and embedded insurance.
Talking points include:
- The importance of diversity and inclusiveness
- How to get younger workers interested in insurance
- Consumer expectations – why ESG matters
- The growth of ecosystems and open insurance
- Legacy investment vs greenfield development
You can read more from Isabelle and EY about the topics discussed in this podcast by downloading the EY 2022 Global Insurance Outlook.
More InsTech content featuring EY is available on the company’s member profile page.
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Continuing Professional Development – Learning Objectives
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The Learning Objectives for this podcast are:
- Explain the importance of ESG for insurers and some of the opportunities emerging within this space
- Describe some of the barriers faced by younger workers entering the insurance industry and how these can be overcome
- Summarise the benefits and challenges to consider for legacy investments when compared with greenfield developments
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