About the event
Our May evening event was in collaboration with Reserv, where we brought together leading claims and technology experts to explore ways the insurance industry can create a claims ecosystem for the benefit of the customer. We discussed the roles of third-party administrators (TPAs) and new technologies in achieving a truly integrated ecosystem.
Programme
4:00 - 4.30 pm
Registration/Bar opens
4.30 - 4.35 pm
Housekeeping and welcome
Matthew Grant, CEO, InsTech
4:35 - 4.50 pm
Welcome from Reserv
Introduction to Reserv and its mission to redefine the claims experience and their plans for the UK and London market
- CJ Przybyl, Co-Founder & CEO, Reserv
- Andrew Pedler, VP, Reserv UK
- Hosted by Robin Merttens, Chairman, InsTech
4:50 - 5.00 pm
Successful Claims Transformation – An Insurer’s Account of the Journey
- Anton Ossip, Chief Claims Officer, esure
- Hosted by Robin Merttens, Chairman, InsTech
5:00 - 5.15 pm
Specialty Claims - An Insurers Perspective
- Kirsty Coates, Head of Claims, Carbon Underwriting
- Juliet Hamilton, Head of Short Tail Claims, Canopius Group
- Nick Doyle, Head of Claims International, Hartford Group
- Hosted by Alistair Weir,
Complex Claims Advocate and Strategic Operations Analyst, Aon
5:20 - 5.50 pm
Networking Break/Bar opens
5.50 - 6.05 pm
An MGA’s Perspective: Room for Improvement
- Marek Shafer, MD, Vave
- Kenny Holms, Chief Decision Scientist, Accelerant
- Hosted by Martha Dreiling, COO, Reserv
6.05 - 6.20 pm
Claims and ESG:
- Ross Huartt, Chair and Founder of EcoClaim
- James Whittock, Business Development Director, Evoque Group
- Ali Smedley, Senior Research Analyst, InsTech
6.20 - 6. 35 pm
New Proposition Pitches: Three New Claims Propositions
- Will Billingsley, Co-founder and CEO, ApTap
- Anthony Osborn, Co-founder, Paysure
- Simon Francis, Founder, SHINC
- Hosted by Robin Merttens, Chairman, InsTech
6. 35 pm
Shout Outs
6.45 pm
Pizza & Networking Bar
7.30 pm
Finish
In collaboration with:
Continuing Professional Development
This InsTech Evening Event is accredited by the Chartered Insurance Institute (CII). By attending, you can claim up to 1.5 hours towards your CPD scheme.
If your organisation is a Corporate Member of InsTech and you would like to start receiving a quarterly summary of the CPD hours you have earned through InsTech, then please let us know by emailing [email protected].
The Learning Objectives for this event were:
- Describe the current challenges of the traditional Third-Party Administrator (TPA) model in the insurance industry and identify areas for improvement
- Summarise the concept of incubating a claims ecosystem and its significance in enhancing claims outcomes
- Explain how integrating ESG considerations into claims practices can contribute to building sustainable and responsible insurance ecosystems
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CII CPD accreditation demonstrates the quality of the learning of this InsTech event and confirms it meets CII CPD scheme requirements
