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Collaborative counter fraud – experts and technology working in partnership

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Thursday, April 24, 2025

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4:00pm - 4:45pm (BST)

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Online Webinar

About this webinar

Fraud remains a major challenge for insurers, MGAs and TPAs, with fraudsters constantly evolving their tactics to evade detection. From staged claims to organised fraud rings, new threats require insurers to stay ahead – not just with expertise, but with the right technology.

Join us for this webinar, where industry experts Sherre Wood, Counter-Fraud Consultant (specialising in Property claims) at Ageas and Synergy Cloud’s Tom Burroughs will explore the latest fraud trends, the impact of emerging fraud detection technologies and how insurers can strengthen their counter-fraud strategies through collaboration.

In this session, we discuss:

  • The latest fraud tactics being used in insurance claims today
  • How technology is improving fraud detection, from document analysis to AI-powered tools
  • The ways fraudsters are adapting to evade detection
  • How tech partnerships can enhance counter-fraud efforts across the claims process
  • The challenges of training teams to spot complex fraud scenarios
  • The role of generative AI in improving fraud detection and reducing bias

This webinar serves as a precursor to our upcoming evening event on May 7th: “Claims Automation Platforms in Specialty Insurance—Dispelling the Myths.” The claims event is supported by Synergy Cloud and RDT. More information is here.

 

 

In collaboration with:

Speakers:

Tom Burroughs

CTO

Sherre Wood

Counter-Fraud Consultant

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Continuing Professional Development

This InsTech Webinar is accredited by the Chartered Insurance Institute (CII). By watching, you can claim up to 0.5 hours towards your CPD scheme.

If your organisation is a Corporate Member of InsTech and you would like to start receiving a quarterly summary of the CPD hours you have earned through InsTech, then please let us know by emailing [email protected].

By the end of this Webinar, you should be able to meet the following Learning Objectives:

  • Identify current fraud tactics in insurance claims and how fraudsters are evolving to bypass traditional detection methods
  • Explain how technologies such as AI and document analysis are improving fraud detection
  • Describe how collaboration between experts and tech providers strengthens counter-fraud strategies

Please take a minute to fill in this short CPD feedback form and let us know what you thought of this event.

CII CPD accreditation demonstrates the quality of the learning of this InsTech event and confirms it meets CII CPD scheme requirements.