The age of Agentic AI: from strategy to commercial value

InsTech and AI Risk present a one-day executive event for turning AI ambition into measurable commercial return.

In November last year, more than 350 insurance leaders joined us in London to explore the rise of Agentic AI and its implications for the industry. Interest was strong, but nascent.

At the time, most insurers were still experimenting. Pilots were running. Proofs of concept were multiplying. But no one could yet point to large-scale, production-grade deployments delivering sustained commercial impact and there were only a handful of companies with a clear sense of how to get there.

Six months on, the landscape has changed. Agentic AI is no longer a theoretical discussion about a future capability. Boards are asking harder questions. Investment committees want numbers, not narratives. CIOs and COOs are being challenged to explain where value will come from, how risks will be controlled and whether this is a technology wave worth backing ahead of others.

The question has shifted from “Is Agentic AI real?” to “How do we turn this into measurable commercial value?”. This event is designed to answer that question directly.

Against that backdrop, the 2026 programme expands to a full-day format. It brings together 450 senior leaders, a broader set of working sessions, and a dedicated exhibition featuring up to 20 technology providers. Delivered in partnership with AI Risk, the event is designed to move the market from awareness to implementation. Join us in July.

Key themes for 2026 

The economics of agentic AI: Building the business case that gets funded

The inaugural event established why agentic AI matters. This theme tackles the question every CFO and board is now asking: what is the ROI and how do we prove it?

Sessions cover value quantification across three dimensions – productivity gains, loss ratio improvement, and revenue acceleration from operational capacity. Delegates will learn how to model investment cases that withstand C-suite scrutiny, why breakeven can occur at surprisingly low automation thresholds (as low as 15% of target potential), and how to frame agentic AI as a portfolio of investments rather than isolated projects. Sessions include real examples from insurers that have moved beyond pilots, with transparent economics and measurable outcomes.

The coordination advantage: Why cross-functional AI beats point solutions

Most insurers are deploying AI tactically, underwriting tools, claims automation, customer service assistants, often owned by different functions and teams. The result is fragmented value.

This theme explores why the real advantage emerges when agentic systems operate across organisational boundaries. Claims insights informing underwriting, portfolio monitoring shaping reinsurance decisions, and customer interactions feeding product design in near real time. We introduce the idea of a Coordination Layer, and why decision coherence across the enterprise is becoming a structural competitive advantage.

From pilot to production: Architecture, workforce, and change management for scale

The industry does not lack proofs of concept. The challenge now is enterprise-scale deployment. This theme covers the practical decisions: the Agentic Stack architecture (data platforms, orchestration engines, agent management, governance), build-vs-buy trade-offs, and how to sequence deployment across functions. Equally important is the human dimension — how roles evolve when professionals supervise AI teams rather than performing tasks themselves, the adoption journey from AI assistant to AI colleague, and the governance frameworks required to operate autonomous systems in regulated environments. Includes perspectives from insurers at different stages of the journey.

Agentic commerce: How AI agents will reshape insurance distribution

While most attention is on internal efficiency, a parallel shift is emerging in distribution. Consumer AI agents (Apple Intelligence, ChatGPT, Gemini) are beginning to mediate purchasing decisions. Platform agents at retailers and neobanks will soon select insurance dynamically rather than through static partnerships. By 2027–28, agent-to-agent commerce could enable autonomous negotiation and binding. This theme explores what this means for brokers, carriers, and MGAs — how to position products to be visible, comprehensible, and transactable to reasoning systems, and what happens to players who are invisible to AI-mediated distribution channels.

The agentic insurer 2030: What winners will look like and how to get there

The closing theme takes the long view. If the economic case holds and the technology scales, what does the insurance industry look like in 3–5 years? What happens to combined ratios when cognitive work scales like software? How do workforce models evolve? What new products, markets, and business models become possible when operational capacity is no longer constrained by headcount? And critically, what are the systemic risks — regulatory, ethical, competitive — that the industry must navigate responsibly? This is the session that sends delegates home with a clear picture of where they need to be and what to do next.

Why this is a must-attend event

Progression, not repetition

This is the natural sequel to last year’s sold-out Agentic AI event. The market has moved on, and so has the conversation. Attendees from November will find a more advanced, execution-focused discussion. New attendees will join a community that is already one step ahead of the broader market.

Commercial value, not technology showcases

Every session is framed around strategic questions that matter to boards, CFOs and P&L owners. The emphasis is on ROI, business cases, operating model change and competitive positioning.

Relevant across the insurance value chain

The event is designed to deliver equal value to carriers, brokers and MGAs. Agentic AI does not stop at functional or organisational boundaries, and neither does this programme. Distribution and Agentic Commerce are treated as first-order strategic issues, not side topics, ensuring intermediaries and market-facing leaders have a clear reason to attend.

Rigour over hype

Speakers are selected for what they have built and deployed, not what they have announced. Expect evidence-based perspectives, verified production outcomes and candid discussion of what hasn’t worked — alongside what has. The goal is to help attendees make better decisions, faster, with fewer blind spots.

Who you’ll be in the room with

In November 2025, more than 350 senior decision-makers joined us to explore the rise of agentic AI. The event sold out. At the time, the industry was testing, learning and assessing the implications.

This year we move to a larger venue to accommodate up to 450 delegates — a senior audience drawn from carriers, reinsurers, brokers, MGAs, TPAs and insurtechs across the UK and Europe.

Cavendish Venues, 1 Basinghall Avenue, London EC2V 5DD

A new home for Agentic AI

For 2026, Agentic AI moves to Cavendish Venues at 1 Basinghall Avenue — a larger, purpose-built space in the heart of the City of London.

Just minutes from major transport links, the venue offers a modern auditorium seating up to 450 delegates, alongside a dedicated exhibition area for 30 curated technology partners. A spacious reception area provides room for meaningful networking before, during and after the main programme.

Nearest Tube: Aldgate, Tower Hill, Liverpool Street stations. Nearest Overground: Fenchurch Street, City Thameslink.