2022 was a year for the adoption of digital capability in claims. We showcased a selection of new and exciting propositions that improve the customer claims experience, provide smarter ways of paying claims, automate parts of the claims process, and reimagine the traditional TPA model as part of our InsTech Live event.
A recurring theme in this space is the number of new initiatives spawned from partnerships between technology businesses and incumbents. We talked to several providers who announced carrier tie-ups recently and the insurers they work with.
For this video we have captured the highlights from the event from one of our co-sponsors, WEX, entitled:
- Making Payments More Rewarding – WEX , and partners on the increasing sophistication of claims payments and what benefits customers