Getting Closer to Your Customer: Innovating through Platforms and Marketplaces

The best technology in the world is useless if no one uses it. A challenge for both insurers and those building technology and analytics – whether in the new world of Insurtech – or the established providers is how to make it easy for insurers to use the products.

In this Live Chat, sponsored by Guidewire, we will be looking at an example of one marketplace that is enabling insurers to discover and easily adopt new innovations from solution providers of all sizes. We’ll be using real-life case studies with a focus on remote inspection and digital payments to demonstrate how companies are fitting into insurers' value chain.

For CPD purposes, the Learning Objectives are:

• Learn about the barriers to effective implementation of technology products for insurance companies
• Explore how these challenges can be addressed through a refocus on the customer
• Hear real-life success stories from the digital payment and remote inspection spaces

Watch the Live Chat in full using the video player below.