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Digitizing how risk flows: the future of commercial insurance

The word is confidence. As a portfolio manager, historically, what I have constantly contended with is “dirty data” or “trustworthy data”. You can apply all of the underwriting rationale, you can have top notch underwriting controls, but if you’re working from a base of data that isn’t brought in a programmatic or standardized way, then your tilt is automatically off.

Meghan Hannes, Chief Underwriting and Claims Officer at K2 Cyber

Introduction

In anticipation of our upcoming release of panels from our most recent event in New York in June, we are taking another look back at our star-studded line-up from March. 

We asked: what does the future of insurance look like? One answer is digitising how risk flows. In this discussion, industry experts Nigel Walsh from Google Cloud, Meghan Hannes at K2 Cyber, Zaheer Hooda at Cytora and Charles Clarke at Guidewire delve into the current progress made by insurers, the challenges they encounter, and a playbook for accelerating AI-assisted underwriting. 

Watch this space for more releases soon…

Key Talking Points

  • Is the industry heading in the right direction with regard to AI?
  • “Augmentation” – why using the right vocabulary matters
  • The perspective of insurers working for technology companies – what is working?
  • The rallying cry for insurers
  • How to make a case internally for adoption of AI?
  • Don’t aim for the moon, aim for standardisation
  • Can generative AI solve technical debt?
  • Implementation differences between SMEs and large corporates

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

  • Describe why the word ‘augmentation’ is important in insurance
  • List reasons why carriers should consider digitising their risk flows
  • Summarise at what stage is the industry currently at with adoption, what is holding it back and what does the future look like

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 307 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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