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Webinar

Underwriting in action: Real-world Agentic AI use cases

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Wednesday, November 19, 2025

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3:00pm - 3:45pm (GMT)

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Online Webinar

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About this webinar

If one insurance trend defines this year, it’s “Agentic AI”. As the market transitions from the early experimentation with generative AI to the operational reality of autonomous, agent-based systems, the focus has shifted to implementation: how can “agents” be effectively embedded into underwriting workflows to deliver measurable performance gains?

Underwriting faces a dual challenge: the need to process submissions faster and more accurately, while maintaining disciplined risk selection and control. Yet most insurers are still constrained by fragmented data, legacy systems and manual workflows. Agentic AI offers a potential shift in capability. By coordinating multiple autonomous agents to perform multi-step tasks – such as triaging submissions, detecting anomalies, and optimising portfolios – these systems promise to accelerate underwriting without compromising rigour. But moving from proof-of-concept to production remains a major hurdle for most insurers.

In this webinar, hosted in collaboration with Send, we’ll examine what’s really happening as insurers begin to deploy Agentic AI in live underwriting environments – the opportunities, early results and operational realities.

Our panel will explore:

  • How agentic AI supports end-to-end underwriting workflows, not just user interfaces.
  • Where early adopters are seeing measurable gains in speed, productivity and risk outcomes.
  • What insurers need to address around data quality, governance and trust before scaling.
  • Why the industry is now prioritising ROI from AI over experimentation.
  • How to design a roadmap from pilot to production with the right governance in place.

 

 

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In collaboration with:

Speakers

Brad Tabor

Head of Revenue – North America

Carey Geaglone

Senior Principal Insurance Practice

Amy Nelsen

Head of UW Operations – US Middle Market